Terms of Service
TimeWarp Terms of Service
Last updated: July 14, 2026
These Terms of Service ("Terms") govern your use of the TimeWarp Companion app and related services, provided by Genexis Bio Inc. ("TimeWarp," "we," "us"). By creating an account or using the app, you agree to these Terms. If you do not agree, do not use the app.
DRAFT NOTE (remove before publishing): Self-drafted, tailored to TimeWarp. Have reviewed by a US attorney before launch, especially the medical disclaimer, limitation of liability, and subscription/auto-renewal sections (auto-renewal has specific state-law disclosure requirements). Confirm all described practices match the actual product.
1. Who Can Use TimeWarp
You must be 18 years or older to use TimeWarp. By using the app, you confirm you are at least 18. TimeWarp is intended for adults and is not directed to minors.
2. Important Health and Medical Disclaimer
Please read this carefully.
TimeWarp provides wellness and educational information and tools. It is not medical advice, diagnosis, or treatment.The app, including any biological age estimate, protocol information, ingredient information, and any content, is for informational and general wellness purposes only.
- TimeWarp is not a substitute for professional medical advice. Always consult a qualified healthcare provider before starting any supplement, making health decisions, or if you have a medical condition, are pregnant or nursing, or take medications.
- Any biological age or health-related figures shown are estimates based on the information you provide and general research, not clinical diagnoses, and should not be relied on for medical decisions.
- TimeWarp products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA.
- Do not disregard or delay seeking medical advice because of anything in the app.
- In a medical emergency, call your local emergency number.
You use TimeWarp's information and tools at your own discretion and risk.
3. Your Account
You are responsible for the information you provide and for activity under your account. Provide accurate information and keep your access credentials secure. Notify us at hello@timewarp.com of any unauthorized use.
4. Subscriptions, Billing, and Access
- App access is tied to an active TimeWarp product subscription, managed through our e-commerce provider (Shopify).
- Subscriptions renew automatically at the interval you selected until you cancel. You authorize recurring charges until cancellation.
- You can manage or cancel your subscription through your account. Cancellation stops future renewals; it does not retroactively refund the current period unless required by law or our refund policy.
- If your subscription lapses, your app access may enter a grace period and then become limited, while your data is retained per our Privacy Policy.
- Prices and features may change; we will provide notice as required by law.
[Confirm and align these terms with your actual Shopify subscription setup, refund policy, and grace-period logic.]
5. Acceptable Use
You agree not to:
- Use the app for any unlawful purpose or in violation of these Terms.
- Attempt to access, disrupt, or reverse-engineer the app or its systems.
- Misrepresent your identity or provide false information.
- Resell, copy, or exploit the app or its content without permission.
6. Intellectual Property
The app, its content, design, branding (including the TimeWarp name and marks), and protocol information are owned by Genexis Bio Inc. or its licensors and are protected by law. We grant you a limited, personal, non-transferable license to use the app for its intended purpose. You retain ownership of content you submit, but grant us permission to use it to operate the service. Any use of your testimonial content in marketing is governed separately by the specific consent you provide at the time you submit it.
7. User-Submitted Content
If you submit content (such as feedback or testimonials), you confirm it is truthful and yours to share. We review submissions and are not obligated to use any of them. We will only use your testimonial publicly if you have given specific consent at the time of submission.
8. Disclaimers
The app is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy, and uninterrupted availability. We do not warrant that the app or any estimate is error-free or suitable for your individual circumstances.
9. Limitation of Liability
To the fullest extent permitted by law, Genexis Bio Inc. and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any health outcomes, decisions, or losses arising from your use of the app or its information. Our total liability for any claim relating to the app will not exceed the amount you paid us in the 12 months before the claim.
Some jurisdictions do not allow certain limitations; in those, the limitations apply to the maximum extent permitted.
10. Indemnification
You agree to indemnify and hold harmless Genexis Bio Inc. from claims, damages, and expenses arising from your misuse of the app or violation of these Terms.
11. Changes to the App or Terms
We may modify or discontinue features, and may update these Terms. If we make material changes to the Terms, we will notify you in the app or by email and update the "Last updated" date. Continued use means you accept the updated Terms.
12. Termination
We may suspend or terminate access for violation of these Terms or misuse of the app. You may stop using the app at any time and delete your data per the Privacy Policy.
13. Governing Law
These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-laws rules. [Choose your governing-law state, typically where the company is organized or based.]
14. Contact
Questions: hello@timewarp.com, Genexis Bio Inc.
